By accessing or using our website or services, you agree to be bound by these Terms of Service. This document constitutes a legal agreement between you, the Client, and The Leverage Suite, LLC (“Company,” “we,” “us,” or “our”).

1. Acceptance of Terms

By completing our onboarding process and providing your payment information, you acknowledge and accept all terms, conditions, and service limits applicable to your selected plan and billing cycle. This agreement, together with any addenda such as your Scope of Services and Pricing & Service Limits, constitutes the entire agreement between you and The Leverage Suite, LLC.

2. Service & Scope of Work

The Leverage Suite provides administrative and operational support services as outlined in your specific service plan. Services are rendered in accordance with the active plan on record and are subject to the service limits defined in your agreement. We reserve the right to update or modify service offerings with written notice.

3. Payment, Billing & Overage Fees

You authorize us to charge your credit card, bank account (ACH), or other payment method on file for your subscription plan and any additional charges incurred. All payments are processed securely through Stripe or other third-party payment processors, and you agree to their respective terms and privacy policies.

Subscription fees are billed automatically according to the billing term selected at sign-up (monthly, quarterly, or annual), with the first payment due at the time of enrollment. Subscriptions renew automatically on the same schedule unless canceled in accordance with Section 4 of this agreement.

If your usage exceeds the defined limits for your plan, or if you request add-on or file-based services not included in your plan, additional charges will apply at the rates outlined in your agreement. These overage and add-on fees are reconciled and billed on the 5th of each month for work performed in the previous month and will be automatically charged to the payment method on file.

4. Cancellation & Refunds

You may cancel your service at any time by providing at least 14 calendar days’ written notice to support@theleveragesuite.com prior to your next billing date. If less than fourteen (14) days’ notice is provided, a termination fee equal to 15% of your next scheduled payment will apply.

Cancellations take effect at the end of the current billing cycle.

A full refund of your initial Plan payment is available if requested within fourteen (14) calendar days of the charge date, regardless of whether Active Service has begun. After this period, all Plan fees are non-refundable.

The Launch Setup Fee is non-refundable in all cases, as it covers onboarding, backend configuration, and system setup performed before service begins.

Plan renewals and mid-cycle changes are also non-refundable. No prorated refunds will be issued for partial use of services. Cancellations take effect at the end of your current billing term.

Approved refunds will be processed to the original payment method within ten (10) business days of confirmation.

5. Client Responsibilities

To ensure the timely and accurate delivery of services, you agree to:

• Submit complete service requests using our designated intake forms

• Provide timely updates on file details, deadlines, or contacts

• Include The Leverage Suite on all relevant communications

• Maintain access to and respond promptly to requests on communication platforms

Service quality and timeliness are contingent upon your responsiveness and the accuracy of the information you provide. We are not responsible for delays or errors caused by incomplete, late, or inaccurate information.

6. Intellectual Property & Confidentiality

All materials, templates, checklists, guides, systems, and internal tools provided by The Leverage Suite are our sole and exclusive intellectual property. These materials are provided for your active business use during your service term and may not be reproduced, shared, or redistributed without our express written permission.

We agree to maintain the confidentiality of your non-public business, financial, or client information for a period of two (2) years following the termination of this agreement.

7. Limitation of Liability

You acknowledge that you retain full responsibility for brokerage compliance, legal decisions, and the representation of your clients. We do not provide legal, financial, or licensed real estate advice.

The Leverage Suite operates as an independent contractor, not as an employee, partner, or agent of the Client. We do not carry Errors & Omissions insurance.

To the fullest extent permitted by law, our total liability under this agreement shall not exceed the amount you paid during the most recent 90-day billing period. The Leverage Suite is not liable for any consequential damages, including but not limited to lost commissions, missed deadlines, or reputational harm. We are also not liable for delays or errors resulting from incomplete or inaccurate information, third-party system issues, or the actions of other vendors or staff.

8. Governing Law

These Terms of Service are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any disputes will be resolved in the courts of the county of The Leverage Suite, LLC’s principal business address.

9. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to this page. Your continued use of our website or services after any changes constitutes acceptance of the updated terms.

10. Contact Us

Questions about these Terms of Service should be sent to support@theleveragesuite.com.